Privacy Policy

Last Updated: December 2024

At Modern Qtrs LLC ("qtrshub", "we", "us", or "our"), we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you use qtrshub, including integrations with Amazon Selling Partner API (SPAPI) and Amazon Advertising API (AD API).

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, phone number, and account preferences
• Business Information: Business registration details, tax identification numbers, and business addresses when needed to support your use of the service
• Support Communications: Information you provide when contacting our support team

1.2 Amazon API Data

When you connect your Amazon seller account to qtrshub, we access and process data through Amazon's APIs:

• Amazon SPAPI (Selling Partner API): We access order information, inventory data, product listings, financial data, and seller account information as authorized by you
• Amazon AD API (Advertising API): We access advertising campaign data, performance metrics, keyword data, and budget information as authorized by you
• Authentication Tokens: We securely store OAuth tokens and refresh tokens provided by Amazon to maintain your API connection

1.3 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information such as IP address, browser type, and operating system
• Usage data such as pages visited, features used, and session activity
• Log files and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve qtrshub, including order management, inventory tracking, and reporting workflows
• Amazon Integration: To sync data between your Amazon seller account and qtrshub, process orders, manage inventory, and analyze advertising performance
• Communication: To send service updates, respond to inquiries, and provide customer support
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Amazon API Integration and Data Handling

3.1 Amazon SPAPI Integration

qtrshub integrates with Amazon's Selling Partner API (SPAPI) to provide e-commerce management capabilities. When you authorize this integration:

• We access your Amazon seller account data as specified in the API permissions you grant
• We process order data, inventory levels, product information, and financial transactions
• We synchronize data between Amazon and your qtrshub account to support timely operational updates
• We comply with Amazon's API Usage Policies and Data Protection Requirements

3.2 Amazon AD API Integration

qtrshub integrates with Amazon's Advertising API (AD API) to help you review and optimize advertising campaigns. When you authorize this integration:

• We access advertising campaign data, performance metrics, and budget information
• We analyze advertising performance to provide insights and reporting
• We help you review advertising spend and campaign effectiveness
• We comply with Amazon's Advertising API Terms of Service

3.3 Data Security for Amazon API Data

We implement industry-standard security measures to protect your Amazon API data:

• API credentials and tokens are encrypted at rest and in transit
• We use OAuth 2.0 authentication as required by Amazon
• API access is limited to authorized personnel on a need-to-know basis
• We regularly review our security practices and update them as needed

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our service, such as cloud hosting, analytics, and support tools
• Amazon: We share necessary data with Amazon as required for API integration and in accordance with Amazon's policies
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement security measures to protect your information:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Secure infrastructure and operational safeguards
• Regular backups and disaster recovery procedures
• Team training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal and contractual obligations
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Opt-Out: You can opt out of certain communications and data processing activities
• Amazon API Access: You can revoke Amazon API access at any time through your Amazon seller account settings

To exercise these rights, please contact us at info@qtrshub.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze usage patterns and improve our service
• Provide relevant product experiences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Compliance with Amazon Policies

qtrshub complies with:

• Amazon's Selling Partner API License Agreement
• Amazon's Advertising API Terms of Service
• Amazon's Data Protection Requirements
• Amazon's Acceptable Use Policy

We only access and use Amazon data as authorized by you and in accordance with Amazon's policies. We do not share your Amazon data with unauthorized third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification for significant changes
• Displaying a notice on our service

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@qtrshub.com
• Company: Modern Qtrs LLC

For data protection inquiries, please include "Privacy Policy Inquiry" in your subject line.